Bigpond Customer Service Number: 1-800-958-238 Toll Free
Bigpond customer service is committed to deliver unquestionable technical service to their customers. Despite of having big pond related problems; customers don’t understand where and how they will get solutions. Firstly technicians from Bigpond technical support monitor the entire situations. If the problem is simple then it will take a minute to solve but if not then customers will have to follow some procedures and must have some patience.
Bigpond customer service team may ask the users to fill a form where they (users) describe their issues. And users must follow the terms and conditions like the charges and subscription period, renewal, discount offer etc.
When the problem happens for mere reason then that problem can be solved in one telephone call. Sometimes users forget their current password (if they frequent change their password).In that case Then they can choose the “I don’t know my password” option. After that, users are instructed to mention the alternative email id or phone numbers. And then follow the rest steps.
Sometimes users find out the loading time of big pond email is quite long. On that case, technicians from Bigpond customer service first asked to check the internet connection and speed if the connection is reason then they told them to open their account from another device and another connection. But if the internet connection is ok then there must have some technical cause which prevents the email account from loading and if it happens then technicians take the whole charge and start to solve it.
Bigpond customer service is meant for transparent service. That’s why there is no hidden charges (which will asked later in other companies).They committed to deliver the solutions within the deadline. They value the time and money.
Sometimes users find out that their Bigpond email account is blocked anonymously. Sometimes users don’t use their account for long time so their account becomes blocked. It can be solved by the technicians they instructed to follow some procedures and then their account becomes active. But it is quite threatening when an active account becomes blocked anonymously. It happens because of some kind of hacking activities. In that case, technical team will instruct them to change their password immediately and follow other procedure.
Users feel helpless when their Bigpond account becomes unusable or face any Bigpond login problem and there are lots of things to do with their accounts. That’s why Bigpond customer service provides quality service for 24*7 hours and 365 days. The numbers are toll free 1-800-958-238 which is quite a relief to the users. They can discuss and share their problems with the technicians freely.